Privacy Policy

 

About the privacy policy

This privacy policy explains:

  • Who we are
  • Data Protection Information
  • How to Remove Your Details
  • Your Rights
  • How we obtain personal information and the types of information we hold
  • How we process and share information
  • Data retention and information security policies
  • Cookie policy

 

About Omnis

Omnis Data Limited is an established UK based company providing consumer data and insights to assist organizations in making smarter decisions to engage with consumers.

Our registered office is Calder House, Sowerby Bridge, West Yorkshire, HX6 2AG and company registered number is 09591548.

Omnis Data Limited is registered as a data controller with the Information Commissioner Office (ICO) under number ZA127438.

 

Your Privacy

We know you care about your privacy and the protection of your personal information, so we will always treat your information with the highest standards of confidentiality and security.

Because we are committed to your privacy, we take great care to handle all information that we collect about you lawfully in accordance with Data Protection Law, including The Data Protection Act (2018), the Privacy and Electronic Communications Act (2003) and other regulatory requirements.

This includes ensuring that data we hold is:

  • Processed lawfully, fairly and in a transparent way.
  • Not processed in a manner that is incompatible with what it was collected for.
  • Kept relevant and kept up to date.
  • Only retained for as long as it is necessary for the purposes it was collected for.
  • Kept securely by ensuring we have appropriate technical and organisational measures to keep data confidential.

To find out more you can visit Information Commissioner’s Office website (http://ico.org.uk).

 

Remove Your Details

We always try to make sure we get the right message to the right person, however if you feel that we haven’t then you can let us know at any time by going to https://omnisdata.co.uk/remove-my-details/ and entering your information.

By completing this form, we will remove your information from our marketing database. We’ll do this by adding your details to our suppression file, which we will only use to delete your details from our marketing database.

We also recommend and use the following industry wide services where you can opt out from targeted marketing.

Postal Marketing – You can opt out of postal marketing by registering with the Mail Preference Service (MPS) at http://www.mpsonline.org.uk/. This service is administered by the Direct Marketing Association and recognised by the ICO.

Telephone Marketing – You can opt out of all telemarketing activity by registering details with the Telephone Preference Service (TPS) at http://www.tpsonline.org.uk/. This service is administered by the ICO.

Email Marketing – You should always review privacy policies and marketing opt-in check boxes when registering for services or purchasing products online. Where unwanted email marketing is received, consumers should unsubscribe or use email filters to prevent future communications.

 

Your Rights

You have the right to access information held about you and to request correction, removal or transfer of your data in accordance with The Data Protection Act (2018).

If you wish to contact us the following details are available:

Website: https://omnisdata.co.uk/get-in-touch/
Email: dataprotection@omnisdata.co.uk
Call: 01422 303110
Mail: Data Protection Officer, Omnis Data, Calder House, Sowerby Bridge, Halifax HX6 2AG

In addition, you have the right to complain to the ICO by visiting their website at http://ico.org.uk/, or by telephoning 0303 123 1113, or by post at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

 

How we obtain your personal information

We collect personal information in several different ways. For example, we may collect your data if you submit a contact form to our website, or if you call us, or if you send us an email. The type of personal information we collect includes:

  • your name
  • your contact details, such as your email address and phone number
  • the organisation that you represent
  • the product(s) or service(s) you are interested in

We also receive information from data contributors, all of which comply with data protection legislation and are registered with the ICO.

For further details on how we process this information visit our Data Usage guide.

For details of the brands and sectors we work with click here.

 

How we use your personal information

The information that we collect directly from you will be used to:

  • provide you with information about the products and services we offer
  • provide you with a more personalised and relevant service
  • improve our products and services
  • conduct market research
  • suppress details from marketing databases

 

Disclosure of your personal information

We may disclose your information to third parties in the following circumstances:

  • If we sell or buy any business or assets, in which case we may disclose your personal information to the prospective buyer or seller.
  • If Omnis or its assets are acquired by a third party, in which case personal information held by us will be transferred.
  • If we are required to disclose or share your personal information due to a legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Omnis, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

Securing and storing your information

We are committed to protecting the security of your personal information. We use a range of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. We store your personal information on secure servers located in UK based data centres with limited access which are ISO 27001 certified and PCI compliant.

As some of our clients operate outside the European Economic Area (EEA), your personal information may be transferred to and stored at a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or third party partners. We will only transfer personal data outside the EEA once appropriate contractual and transfer mechanisms are in place.

We will retain your information for as long it is valid, accurate and up to date or until such time that you unsubscribe directly with us or through one of our partners in accordance with our retention policy.

We will take all steps reasonably necessary to ensure your personal information is treated securely and in accordance with this privacy policy.

 

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. Cookies are used by websites for a variety of purposes; to optimise website services, to provide information to the owners of the site, to recognize returning visitors (providing content or advertising more effectively to meet their personal preferences), and to monitor/detect performance and security issues.

There are various types of cookies.

Persistent cookies are cookies that are set with an expiration date. They remain in your web browser and device until the expiration. It is possible for you to clear all cookies using your browser’s settings (see managing cookies link below).

Session cookies are short term cookies set without an expiration date. They are stored in temporary memory and erased when you close your web browser. They do not collect information from your device.

Cookies can be either essential (fundamentally required for the running of the website) or non-essential (some functionality and features will be missing).

First party cookies are cookies which relate to the website you are visiting, whilst third party cookies may carry information with you as you visit other websites.

We have outlined the cookies used on our website and their purpose below:

Cookie Description Duration Type
PHPSESSID This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookie and is deleted when all the browser windows are closed. Essential
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. 2 years Non-Essential Analytics
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form. 1 day Non-Essential Analytics
_gat This cookie is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites. 1 minute Non-Essential Performance

 

By clicking OK in our cookie message which displays at the bottom of your browser window when you first visit our website you agree to the use of all cookies used on our website.

If you do not agree to the use of cookies then you can disable cookies by adjusting your browser settings.

You can find out how to manage cookies in popular browsers via the links below:

Chrome            Edge                Firefox             Safari               Safari (iOS)                  Opera

 

Changes to this policy

From time to time we may need to make alterations to this privacy policy, so we recommend that you check this page regularly to stay up to date. You can find out the date that this policy was last updated below:

Page last updated: 11th June 2018 (Version 3)

  • Added commentary on lawful processing under GDPR
  • Details of ISO 27001/PCI certified data centres added
  • Changed order of sections